Shipping policy

All orders are processed within 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

US Domestic Shipping

Shipping rates for your order will be calculated and displayed at checkout. We provide our customers with discounted shipping rates with the following carries:  United States Postal Service and UPS Ground or Standard. 

International Shipping

Shipping rates for your order will be calculated and displayed at checkout. We provide our customers discounted shipping rates through UPS Worldwide or DHL Express Worldwide depending on your location.

Currently we offer shipping to the following countries: 
Australia, Belgium, Canada, Denmark, France, Germany, Indonesia, Ireland, Jamacia, Malaysia, Mauritius, Mexico, Netherlands, New Zealand, Oman, Philippines, Poland, Portugal, Saudi Arabia, Singapore, South Africa, Sweden, Taiwan, Thailand, United Arab Emirates, United Kingdom, Vietnam, and Zambia.

If you do not see your country listed please send us an email at info@growgreenie.com. 

PLEASE NOTE: Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Grow Greenie LLC is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you have any issues or questions about shipping please contact us at info@growgreenie.com with your name and order number, and we will look into it for you.